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Customer's Reviews

5 / 5

5 stars service

Everything was perfect! Nice and clean car. Clear communication.

2023-11-15

Outstanding service

Clean ride, professional service, on time pickup and drop off!

2023-11-08

The driver was so nice and accommodating. The overall service is also great

The driver was so nice and accommodating. The overall service is also great. I will definitely book this service again.

2023-10-31

Recommend

On time. Good service.

2023-10-30

Transfer Shinjuku-Narita

Good service. Booking on internet was easy; Confirmation of the transport was received the day before, driver had basic but good enough engl...

2023-10-30

Right on Time

The driver was on time, had a nice clean SUV asked if the temperature in the car was to our liking, drove like a professional and helped us...

2023-10-28

Very good communication prior to pick up and shared photos of the taxi loca

Very good communication prior to pick up and shared photos of the taxi location to help us find. Polite and friendly driver, and nice ride.

2023-10-23

Van service to Narita airport

Van is clean. Driver is on time. He drive with safely. There is a carseat for my kid but it too small (Don't worry, my son can use seatbelt)

2023-10-21

良かったです！10/10 Mark, our driver was super easy to work with. He was so nice a

良かったです！10/10 Mark, our driver was super easy to work with. He was so nice and chill.

2023-10-19

Great Service and on time

Great Service and on time

2023-10-15

Excellent service! Will surely recommend!

Excellent service! Will surely recommend!

2023-10-12

Airport Taxi

The airport taxi was very nice and convenient. The driver was very friendly and on time. The car was spacious and comfortable. Highly recomm...

2023-10-12

Antony Ford

The taxi was on time, the journey was smooth and I enjoyed the early morning views of as we travelled through Tokyo. I arrived at the airpo...

2023-10-03

Our driver was great

Our driver was great

2023-09-30

それはとてもよかった。空港に行くことに対する不安が減りました。

それはとてもよかった。空港に行くことに対する不安が減りました。

2023-09-28

Great service, and excellent job

Great service, and excellent job

2023-09-27

Yan

Responsive customer service, on time and easy to communicate with, thank you!

2023-09-26

Hotel to Haneda Airport

The driver arrived ahead of time at the right spot. He is polite and helpful. He also drove via paid highway which is very good. (I have e...

2023-09-25

Carolyn

Our driver came right at the reservation time and drove us safely and comfortably to our destination (about 15 minutes sooner than expected)...

2023-09-25

Very good service

Great service; good communication; nice, clean car

2023-09-24

The service was great, thank you so much!

The service was great, thank you so much!

2023-09-23

Excellent service

Fast, efficient service. Driver was early, and so were we, so were able ti get going sooner. So easy, no fuss, excelkent directions to car f...

2023-09-23

The best airport trip ever!

This service was clean, safe, reliable, comfortable, and relaxed. I highly recommend this company!

2023-09-20

Drive to Haneda from Hotel

The drive to Haneda Terminal 3 from our airport was incredibly clean and efficient. It was a nice quiet and safe drive.

2023-09-19

Mark

Super good super warm

2023-09-18

VERY EASY THANK YOU

ADORED THE DRIVER. EASY TO MEET, IN COMMUNICATION OFTEN.

2023-09-14

Worked out fine

Everything went smoothly. THanks so much.

2023-09-05

Private Airport Transfer Hire Plan

Please choose an area and plan

Tokyo Osaka Hokkaido Okinawa Kyushu
Tokyo 23 wards Chiba Kanagawa Saitama Outside of Tokyo 23 wards
From
Haneda Airport
To
Tokyo 23 wards

￥14,700

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From
Narita Airport
To
Tokyo 23 wards

￥22,700

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From
Tokyo 23 wards
To
Haneda Airport

￥14,700

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From
Tokyo 23 wards
To
Narita Airport

￥22,700

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From
Haneda Airport
To
Chiba City

￥30,000

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From
Narita Airport
To
Chiba City

￥30,000

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From
Haneda Airport
To
Kawasaki City

￥12,860

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From
Narita Airport
To
Kawasaki City

￥35,000

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From
Kawasaki City
To
Haneda Airport

￥12,860

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From
Kawasaki City
To
Narita Airport

￥35,000

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From
Haneda Airport
To
Saitama City

￥23,580

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From
Saitama City
To
Haneda Airport

￥23,580

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From
Narita Airport
To
Saitama City

￥41,430

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From
Saitama City
To
Narita Airport

￥41,430

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From
Hachio-ji city
To
Haneda Airport

￥25,720

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From
Hachio-ji city
To
Narita Airport

￥45,720

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From
Haneda Airport
To
Hachio-ji city

￥25,720

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From
Narita Airport
To
Hachio-ji city

￥45,720

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Osaka Kyoto Hyogo Shiga
From
Kansai International Airport
To
Osaka City

￥22,790

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From
Itami Airport
To
Osaka City

￥17,150

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From
Osaka City
To
Kansai International Airport

￥22,790

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From
Osaka City
To
Itami Airport

￥17,150

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From
Kansai International Airport
To
Kyoto City

￥32,860

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From
Itami Airport
To
Kyoto City

￥24,290

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From
Kyoto City
To
Kansai International Airport

￥32,860

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From
Kyoto City
To
Itami Airport

￥24,290

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From
Kansai International Airport
To
Kobe City

￥32,580

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From
Itami Airport
To
Kobe City

￥16,540

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From
Kobe City
To
Kansai International Airport

￥32,580

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From
Kobe City
To
Itami Airport

￥16,540

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From
Kansai International Airport
To
Otsu City

￥41,500

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From
Itami Airport
To
Otsu City

￥22,180

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From
Otsu City
To
Kansai International Airport

￥41,500

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From
Otsu City
To
Itami Airport

￥22,180

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Sapporo Hakodate Noboribetsu Furano Asahikawa
From
New Chitose Airport
To
Sapporo

￥34,300

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From
Sapporo
To
New Chitose Airport

￥34,300

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From
New Chitose Airport
To
Hakodate

￥71,080

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From
Hakodate
To
New Chitose Airport

￥71,080

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From
New Chitose Airport
To
Noboribetsu

￥52,110

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From
Noboribetsu
To
New Chitose Airport

￥52,110

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From
New Chitose Airport
To
Furano

￥52,110

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From
Furano
To
New Chitose Airport

￥52,110

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From
New Chitose Airport
To
Asahikawa

￥64,760

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From
Asahikawa
To
New Chitose Airport

￥64,760

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Naha Ginowan Onna Nago
From
Naha Airport
To
Naha

￥12,900

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From
Naha
To
Naha Airport

￥12,900

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From
Naha Airport
To
Ginowan

￥14,050

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From
Ginowan
To
Naha Airport

￥14,050

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From
Naha Airport
To
Onna

￥22,680

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From
Onna
To
Naha Airport

￥22,680

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From
Naha Airport
To
Nago

￥29,000

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From
Nago
To
Naha Airport

￥29,000

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Fukuoka Saga Oita Nagasaki Miyazaki
From
Fukuoka Airport
To
Fukuoka City

￥10,830

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From
Fukuoka City
To
Fukuoka Airport

￥10,830

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From
Fukuoka Airport
To
Kurume City

￥20,840

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From
Kurume City
To
Fukuoka Airport

￥20,840

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From
Fukuoka Airport
To
Yobuko

￥35,470

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From
Yobuko
To
Fukuoka Airport

￥35,470

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From
Fukuoka Airport
To
Yufu

￥54,520

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From
Yufu
To
Fukuoka Airport

￥54,520

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From
Fukuoka Airport
To
Sasebo
(Huis Ten Bosch)

￥64,390

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From
Sasebo
(Huis Ten Bosch)
To
Fukuoka Airport

￥64,390

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From
Fukuoka Airport
To
Miyazaki
(Seagaia)

￥152,320

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From
Miyazaki
(Seagaia)
To
Fukuoka Airport

￥152,320

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How To Book

STEP1. Book Online

We will finalize your order after 18:00 (Japanese time) the day before your ride.
You can book your taxi one day before your departure date and pay directly online.
Same-day applications (up to 5 hours before your ride) are accepted online and via LINE.
Please contact us via LINE for last-minute applications within 5 hours of your specified dispatch time.

STEP2. Meet up

Driver's information will be provided at least one hour prior to the appointment time.
If you need to contact us for any reason, please contact our call center. (Open hours: 8:00-23:00 / Japanese, English, and Chinese are available).

STEP3. Arrival

Our driver will be waiting for you at the designated meeting point.
Please relax and enjoy the ride.

Vehicle introduction

Our van

TOYOTA ALPHARD

It is a 5-seater Alphard. With luxurious seats, it offers a comfortable ride and ample storage capacity for luggage. (Depending on the availability, an equivalent large vehicle may be arranged.).

Meeting Point at the Airport

For both Narita and Haneda airport, your driver will meet you at the taxi or private hire transfer car stand. However, as these waiting spots tend to be very crowded, he will contact you beforehand to confirm the exact meet-up area.

●For those who transfer directly from the airport to their accommodation

・Your private hire car will stop at the cab stand of each airport terminal and wait you there.

・Meeting directly at the arrival gate is available for an extra 2,000 JPY. Please let us know at the time of the booking.

・After arrival at the airport, processing time varies depending on the time of day and the airport.

International flights: 60 to 90 minutes.

Domestic flights: 30 to 60 minutes.

・The waiting time is free of charge up to 30 minutes.

We cannot be held responsible if you do not arrive on time for your reservation, or if you arrive early.

●For passengers going to the airport

・In most cases, boarding procedures begin approximately 3 hours prior to departure. During high seasons, we recommend that you book your reservations as soon as possible.

・If you are heading for the airport from any designated location, we offer 10 minutes of free waiting time service.

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Advantages of using our Line Booking System

You can talk directly with our operators

You can ask our operators for things like the status of vehicles and even inquire about reservations from the comfort of smartphones. (Business hours: 8 a.m ~ 11 p.m)

Better and easier booking experience (My Page)

What we need is your personal information and a credit card when making the reservation. And all those can be done by using the My Page on the LINE app.

No download required

If you have LINE pre-installed, there is no need to download any other Apps.

Inquiry / Reservation by LINE
Inquiry/Reservation by LINE

How to reserve?

(1) Become our friends on the LINE Official Account

Input "Tokyo Airport Taxi" and search for our official LINE account. Become our followers and you can send us your inquiries from there.

(2) Create your one My Page, and register your personal information

You can add your phone number and email address in advance from My Page to make it easier to register.
※You can also make reservations without pre-registering.

(3) Make a reservation on the LINE app

Just input your pick-up location and destination, and you will be able to get a price estimate. The price includes parking fees, gasoline, and highway tow. No hidden or extra fees.
Inquiry / Reservation by LINE
Inquiry/Reservation by LINE

Sterilization

Daily disinfection

Vehicle is always disinfected before departure.

Temperature report

Driver's body temperature will be reported.

Masks Mandatory

Drivers wear and keep his mask throughout the trip.

Fixed Rate

Our flat rate includes all highway charges and taxes.

Multiple Language Support

Reservation assistance in English, Chinese and Japanese.

Book Anytime

Our services are available 24 hours a day.

Go Anywhere Without Infection Risk

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FAQ

What to do if I might be late?

From the airport: The driver will wait up to 30 minutes from the booking time. From any designated location: the free waiting time is 10 minutes. We request that our customers cancel their journey before 6 p.m. a day before the reservation, and cancellations made within the requested time frames are free of charge.

Are there additional charges?

As a rule, all prices are included in the price. There is no need to pay for expressway tolls or parking fees.

May I make the last minute change to my reservation?

We cannot accept any change of destination on the day of the tour due to the instructions of the Ministry of Health, Labor and Welfare

Please tell me the available payment methods.

You can use credit cards, Google Pay, or Apple Pay. For corporations, invoice payments and corporate card payments are also possible, so please feel free to inquire from the contact button in the menu bar.

I don't have a Japanese phone number, is that a problem?

Please do tell us that maybe you do not have a Japanese phone number that we can reach you to. In that case, we will notify you of the driver's phone number at least one hour before the pick-up time, so you can call him/her from a pay phone. If you have any other problems or concerns, please don't hesitate to contact us via our social media platforms.

How far in advance should I book my reservation?

We also accept same-day (Last minute) reservations. For same-day reservations, please understand that you may have to wait a little longer depending on the condition of traffic and the availability of cars.

Where will my driver meet me? Can the meeting point be places like Keisei Ueno Station or Tokyo City Air Terminal (T-CAT)?

Certainly! Feel free to choose those locations as the pick-up point.

Can I ride with my pet?

You can enjoy a ride with your pets as long as they are in a kennel or a carrier, and pose no threat to our drivers. The best part is that there'll be no additional fees.

Do you track my flight to adjust the pick-up time?

Unfortunately, we do not track your flight to adjust your pick-up time.
Book Now Customer Support (8:00-23:00) 03-6240-3591 English/日本語/한국어/中文
Inquiry via LINE

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