Terms and Conditions

※Please be sure to read before applying.
１. Arrangement contract
(1) This tour is provided by Inbound Platform Co. It is subject to the terms and conditions of the arranged tour contract concluded with the traveler by Inbound Platform Inc. Matters not stipulated in the Standard Travel Agency Contract (Arranged tour contract section) shall be in accordance with laws and regulations or generally established customs.
(2) The Company shall, at the request of the customer, undertake to make arrangements for the customer to receive transportation and accommodation provided by transportation and accommodation agencies, etc., by acting as agent, intermediary, or agency for the customer.
(3) In making arrangements for a trip, the Company may charge a prescribed travel service handling fee in addition to the fares, charges and other travel expenses paid to the transportation and accommodation facilities as the trip charge.

2. Application for a Contract
(1) A traveler who wishes to enter into an arranged tour contract with the Company in person shall fill in the prescribed items on the application form prescribed by the Company and submit it to the Company together with the amount separately determined by the Company.
(2) Notwithstanding the provisions of the preceding paragraph, a traveler who wishes to conclude a correspondence contract with the Company must notify the Company of the details of the travel service he/she is requesting, and must also pay the amount separately specified by the Company in a method designated by the Company.
(3) The payment under the preceding paragraphs shall be treated as part or all of the tour fee, cancellation fee and other monies payable by the traveler to the Company.

3. Formation of Travel Contract
When applying for travel, please complete the required fields on our designated website and submit it to us electronically after confirming the necessary agreements. The travel contract (arrangement travel contract) you apply for will be established once a reservation confirmation email from our company reaches you.
If, due to issues with the customer’s receiving device or other circumstances on the customer’s side, the reservation confirmation email is not viewable, the arrangements may still be complete. If you cannot find the "Reservation Confirmation Email" after completing your application, please contact us via email or phone.
Please note that our company cannot be held responsible if the email cannot be received or if the payment completion cannot be confirmed due to an incorrect email address entered during application or issues with your email settings. If you do not receive your reservation confirmation email after completing your reservation, please inform us.

4. Travel conditions for customers who wish to conclude a travel contract by correspondence
(1) The Company may use the credit card companies with which it is affiliated (hereinafter referred to as the "Alliance Companies"). (1) The Company shall not be liable for any loss or damage incurred by a cardholder (hereinafter referred to as "Member") of a credit card company (hereinafter referred to as "Alliance Partner") with which the Company is affiliated. (2) The Company shall not enter into a travel contract by telephone, e-mail, facsimile, or other means of communication (hereinafter referred to as a "communication contract") on the condition that the Company will receive payment for the trip without the signature of the Member. The member may enter into a travel contract by telephone, e-mail, facsimile or other means of communication (hereinafter referred to as "communication contract") on the condition that the member receives payment of the trip fee without signing. However, there may be cases where we cannot accept such a contract for business reasons, such as not having a merchant agreement including a special agreement for unsigned handling with our partner companies.
(2) When applying for a correspondence contract, the member is required to provide us with the "card name", "membership number", "card expiration date", etc. in addition to the "contents of the arranged tour", "departure date", etc. for which the member is applying.
(3) A correspondence contract is concluded when the Company sends notice of acceptance of the application by telephone or mail, or by e-mail or facsimile when such notice is received by the Member.
(4) The "date of credit card use" in a correspondence contract is the date on which the member and the Company should fulfill their obligations to pay the tour fee, etc. or make refunds based on the arranged tour contract, and in the case of the former, it is the date the contract is concluded, and in the case of the latter, it is the date the contract cancellation request is made.
(5) If the customer wishes to pay by credit card and the credit card company is unable to settle the payment, the Company will refuse the application.

5. Application Requirements
(1) Those under 15 years of age must be accompanied by a parent or guardian at the time of application.
(2) Those with health problems, physical disabilities, pregnant women, assistance dog users, or those who require other special considerations should notify us accordingly. We will comply with such requests to the extent possible. The cost of any special measures taken by the Company for the customer based on the customer's request shall be borne by the customer.
(3) If a customer falls under any of the following items (1) through (4), the Company will refuse the application.

(i) When a customer is recognized as a Bouryokudan member, Bouryokudan quasi-constituent, Bouryokudan-related person, Bouryokudan-related company, or general meeting house or other anti-social force.
(ii) The customer engages in violent or unreasonable demands, or uses threatening language or violence in connection with transactions, or commits any other similar act against us.
(iii) The customer spreads false rumors, uses deception or intimidation to damage the Company's credibility, or obstructs the Company's business, or commits any similar act.
(iv) The use or resale of rooms reserved through this reservation service for commercial purposes is strictly prohibited.
In the unlikely event that the Company determines that a guest has committed an act for the purpose of making or preparing to make a profit, the arranged tour contract may be cancelled without prior notice.

(4) The Company reserves the right to refuse applications for other business reasons.

6. Delivery of contract documents
(1) Promptly after the conclusion of the tour contract, we will send the contract document describing the reservation details and tour service details by e-mail or short message.

7. Cancellation of Travel Contract
(1) Cancellation by the customer
The customer may cancel all or part of the tour contract at any time by paying the following charges
(i) The cost of the travel services provided by the customer.
(ii) Cancellation fees for unprovided tour services and other unpaid fees of service providers.
(iii) Arrangement fees and cancellation processing fees as the Company's prescribed travel service handling fees.

(2) Cancellation due to reasons attributable to the customer
(i) The Company may cancel the reservation if the payment of the tour fee is not received by the designated date from the customer.
(ii) If the customer wishes to pay by credit card and the credit card company is unable to settle the payment, the Company will cancel the tour contract.
(iii) In the event that the customer falls under any of the items (i) through (iv) of Article 5 (3).
*In the event that any of the above items (1) through (3) applies, the following expenses shall be borne by the customer.
- The cost of travel services already provided and cancellation fees for unprovided travel services.
- Unpaid expenses of other travel service providers
- Arrangement fees and cancellation processing fees as prescribed by the Company
(3) Cancellation due to reasons attributable to the Company
The customer may cancel the tour contract when it becomes impossible to arrange the tour services due to the responsibility of the Company.
In such case, the Company shall refund the balance of the tour fee after deducting the expenses already paid or to be paid for the tour services provided from the tour fee.

8. Change/cancellation fee for travel arrangements
(1) The traveler may cancel all or part of the arranged tour contract at any time.
(2) In the event that the contents of the arranged tour contract are changed at the request of the traveler, the traveler shall bear the cancellation fee, penalty fee, and other expenses required for the change of arrangements payable to the transportation and accommodation agencies, etc., and shall pay to the Company the prescribed change procedure fee when canceling the arrangements already completed. Any increase or decrease in the tour fee arising from such change in the contents of the arranged tour contract shall belong to the traveler.
(2) Cancellation fees shall be charged in accordance with the pre-determined terms and conditions and regulations. Please check the regulations presented in the product details prior to making a reservation.
(3) In the event of a refund to the customer, bank transfer fees shall be borne by the customer. However, if the amount of refund is less than the total amount of cancellation administration fee and refund fee, no refund will be made. Please understand this beforehand.
(4) Handling fees are non-refundable even if the trip is cancelled.

9. Our Responsibilities
(1) In the performance of the arranged tour contract, the Company, or a person who has made arrangements on behalf of the Company in accordance with the Company's regulations (hereinafter referred to as the "Arranging Agent"), shall not be liable for any loss or damage incurred by the Company in connection with the performance of the contract. (1) If, in the performance of the arranged tour contract, the Company, or a person on whose behalf the Company has made arrangements pursuant to the Company's regulations (hereinafter referred to as "arranger") has intentionally or negligently caused damage to the traveler, the Company shall be liable for compensation for such damage. However, this shall be limited to the case where the Company is notified of such damage within 2 years from the day following the occurrence of such damage.
(2) If the traveler suffers damage due to a natural disaster, war, riot, suspension of travel services by transportation or accommodation agencies, etc., orders by government authorities, or other reasons beyond the control of the Company or its agents, the Company shall not be liable to compensate for such damage, except in the case of the preceding paragraph.

10. Traveler's Responsibility
(1) If the Company suffers any damage due to the intentional or negligent act of the traveler, the said traveler shall compensate the Company for the damage.
(2) When concluding an arranged tour contract, the traveler shall make use of the information provided by the Company and endeavor to understand the rights and obligations of the traveler and other contents of the arranged tour contract.
(3) In order to ensure the smooth receipt of the tour services described in the contract document after the commencement of the tour, if the traveler recognizes that the traveler was provided with tour services that differ from those described in the contract document, the traveler must promptly inform the Company, the Company's agent, or the relevant tour service provider thereof at the tour site. (2) The following is a list of the conditions for the provision of the Agreement.
(4) In the event that a passenger is late for the pre-designated boarding time, etc., and the boarding time is delayed for more than 90 minutes beyond the scheduled time, the passenger shall pay the delay fee determined by the Company in advance for the time exceeding 90 minutes.

11. Disclaimer Please note that we will not be liable for any damage incurred by you due to any of the following reasons.

(1) In the event of cancellation or change of a scheduled hire car reservation due to natural disaster, war, riot, strike, or other reasons during the transportation period.
(2) In the event that the transportation agency, etc. has received an excessive number of reservations (overbooking), and as a result, the reservation is cancelled or the passenger is denied boarding or boarding.
(3) Damage caused by the cancellation or change of services provided by the transportation agency, etc., or damage to or loss of baggage or checked baggage.
(4) Theft
(5) The passenger fails to board the bus because he/she is late for the pre-designated boarding time, etc.
(6) The passenger is unable to board the bus due to a discrepancy between the passenger's name and the information (name, gender, etc.) provided in advance.
(7) The Passenger suffers loss or damage due to an act of God, war, riot, order by government authorities, or any other cause beyond the control of Peach or its agents, or due to any cause beyond the control of Peach that occurs after the performance of Peach's obligation to make arrangements.
(8) When a cancellation charge or loss is incurred due to duplicate reservations or double payment by the party entering into the correspondence contract at the time of reservation, despite the Company's site operation in accordance with the laws concerning electronic commerce.

12. Purpose of Use of Personal Information and Provision of Personal Information to Third Parties
(1) The Company will use the personal information provided on the application form submitted at the time of application for a trip to communicate with the customer and to the extent necessary to arrange the services provided by the transportation and accommodation agencies and to complete the procedures for receiving such services. The name, etc. of the customer will be provided to the transportation/accommodation agency, etc. in advance by electronic means, etc. to the extent necessary to carry out the tour.

(2) Please refer to the following URL for the Company's personal information protection policy.
Privacy Policy: https://airport-taxi.tokyo/privacy

13. sales offices
Inbound Platform Corp. (Registered Travel Agency No. 2-7989 by the Governor of Tokyo)
5th floor, SW Shimbashi Building, 6-14-5 Shimbashi, Minato-ku, Tokyo
Travel Service Supervisor：武原等

Formulation date: December 1st, 2021
These Terms and Conditions shall be effective as of December 1st, 2021, Japan Standard Time.

Privacy Policy

Personal Information Protection Policy
Established on December 1, 2021
Inbound Platform Corp.

We are fully aware of our social mission regarding the protection of all personal information handled by our company, and we comply with all laws and regulations regarding the protection of the rights of individuals and personal information. In addition, we hereby declare that we have established a personal information protection management system to realize the following policy, and that we will make company-wide efforts for its continuous improvement, always recognizing the latest trends in IT technology, changes in social demands, and changes in the business environment, etc. The following is a summary of the terms and conditions of the agreement.

(a) Personal information shall be obtained, used, and provided only to the extent necessary for the Company's legitimate business operations in the hire car dispatch business, employment of employees, and personnel management, and shall not be used for purposes other than those specified for the purpose of use. We will also take measures to ensure that personal information is not used for purposes other than those specified.
(b) We will comply with laws, regulations, national guidelines, and other norms related to the protection of personal information.
(c) To prevent the risk of leakage, loss, or damage of personal information, we will continuously improve the security system of personal information by injecting management resources that match the actual conditions of our business in order to prevent such risks by taking reasonable security measures. In addition, we will promptly take corrective measures if any problem is identified in terms of personal information protection.
(d) We will respond promptly, sincerely, and appropriately to complaints and consultations regarding the handling of personal information.
(e) The personal information protection management system will be reviewed in a timely and appropriate manner in light of changes in the environment surrounding the Company, and efforts will be made to continuously promote its improvement.

【Inquiry window】
Inquiries regarding our privacy policy may be directed to the following contact:
Inbound Platform Corp.
105-0004 SW Shinbashi Building 5F, 6-14-5 Shinbashi, Minato-ku, Tokyo
Tel. 050-1807-4994
E-mail address: info@airport-taxi.tokyo

■Handling of Personal Information
1. purposes of use of personal information handled by the Company
(1) Purpose of use of personal information obtained directly from the person in writing (including through websites, e-mails, etc.)
Prior to acquisition, we will clearly state this in writing to the person in question.

(2) Purpose of use of personal information obtained by methods other than those described in the preceding paragraph

【Classification / Purpose of use】
(1) To provide the services you have applied for
(2) Provision of personal information to service providers (hire car companies, land operators, etc.) in connection with the provision of services
(3) To respond to inquiries
(4) To manage usage history
(5) To introduce our services and campaigns, etc.

Information on the person in charge of the client To confirm the contents of orders (e.g., correspondence records)
Personal information received from customers in connection with outsourced operations To properly perform the outsourced operations

【Cookie Policy】
What is a cookie?
A cookie is a widely used mechanism that stores the usage history, input contents, and other information sent and received between the browser and the server as a file on the computer of the website user (hereinafter referred to as "user") when the website is used.
When a user accesses the same website again, the website operator can use the information from the user's cookie to allow the page operator to change the display of the website for each user.
If you allow cookies to be sent and received in your browser settings, the website can retrieve cookies from your browser. To protect your privacy, your browser only transmits cookies that are sent and received by the website's server.

About Cookie Settings
Users can choose to "Allow all cookies," "Reject all cookies," or "Notify user when cookies are received" for settings related to the sending and receiving of cookies. The setting method varies depending on the browser. Please refer to your browser's "Help" menu for cookie-related settings.
Please note that if you select a setting that rejects all cookies, you may not be able to use services that require authentication, or you may be restricted from using various services on the Internet.

What we do with cookies
We use cookies for the following purposes:

■To enable us to provide services customized for each user by referring to the user's stored registration information when the user logs in to the authentication service.
■To deliver advertisements based on past access information to our website where our advertisements are placed on various sites on the Internet by third party distributors such as Google, Yahoo! JAPAN, Facebook, etc.

However, such identifying and access information does not contain any personally identifiable information and will not be used for any purpose other than to deliver advertisements. Please note that users of our website can disable the use of cookies by accessing the opt-out page for those vendor's advertisements. To disable behavioral targeting advertising services, please visit the opt-out page below and follow the instructions.
・Google Inc.
http://www.google.com/intl/ja/policies/technologies/ads/
Yahoo Japan Corporation
http://btoptout.yahoo.co.jp/optout/preferences.html
Facebook
https://www.facebook.com/legal/terms
HOTJAR
https://www.hotjar.com/legal/policies/privacy

■To study the number of users and traffic to our website
■To improve our services
■To prompt users to re-enter their passwords (re-authentication) after a certain period of time has elapsed in order to maintain security.
In addition, based on an outsourcing arrangement with Yahoo! JAPAN, which is entrusted with the delivery of our advertisements, we may store and refer to our cookies via Yahoo!

■Disclosure of matters concerning personal data in our possession
With respect to requests from the person or his/her representative for notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, elimination, or suspension of provision to a third party (hereinafter referred to as "Request for Disclosure, etc.") of personal data in our possession, we will respond in accordance with the following procedures.

(a) Name of the business: Inbound Platform Corp.

(b) Personal information protection manager
Personal Information Protection Manager: Head of Life Media Tech Business
Contact: SW Shinbashi Building 5F, 6-14-5 Shinbashi, Minato-ku, Tokyo
Tel. 050-1807-4994

(c) Purpose of use of all retained personal data

(d) Contact for complaints regarding handling of retained personal data：
Inbound Platform Corp. Personal Information Inquiry Desk

E-mail address: info@airport-taxi.tokyo
Tel.050-1807-4994

(e) Authorized personal information protection organization
There are no authorized personal information protection organizations with which the Company is affiliated.

(f) Procedures for responding to requests for disclosure, etc. of retained personal data
(1) Where to submit requests for disclosure, etc.

Requests for disclosure, etc., should be made to the Personal Information Inquiry Section above.
(2) Procedures for Requests for Disclosure, etc.
(i) After receiving your request, we will send you by mail the prescribed request form "Request Form for Disclosure of Retained Personal Data," which you can use.
(ii)Please send the completed request form, a document verifying that the request is made by a representative, and a postal money order for the fee (only for requests for notification of purpose of use and disclosure) to the Personal Information Inquiry Section above by mail.
(iii) After receiving the above request form, we will inquire about two items of personal information registered with us (e.g., telephone number and date of birth, etc.) to confirm the identity of the individual.
In principle, a response will be sent in writing (by sealed envelope) to the person in question.

(3) If the request is made by a representative, materials confirming the representative's identity
If the person requesting disclosure, etc. is a representative, please enclose materials certifying that he/she is a representative and materials certifying the representative's identity. The information on the place of legal domicile included in each document should be limited to the prefecture of origin, and any information after that should be blacked out or otherwise processed. Please send us documents that do not include your personal number, or black out all the digits.

(i) Documents proving that the applicant is a representative
＜In the case of a representative authorized by the principal to make a request for disclosure, etc.
Letter of attorney (original) from the principal

<If the proxy is a legal representative of a minor> A copy of either
A copy of the family register
Certificate of residence (showing the relationship between the applicant and his/her family)
Other official documents that can confirm the authority of legal representation

(ii) Documents proving the identity of the proxy
Driver's license
Passport
Health insurance card
Certificate of residence

(4) Fee for requests for notification or disclosure of purpose of use
1,000 yen per request

(Please enclose a postal money order with the request form, etc. that you send us.)

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