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Customer's Reviews

5 / 5

easy and speedy

Great experience booking and traveling. I would only point out that the car needed some maintenance, could hear sound each time the brakes w...

2024-05-05

Fantastic service!

Driver was punctual and professional. Managed to fit all our luggage and 4 people into the van with enough space for comfort. So much better...

2024-04-28

Fantastic service. Arrived early and the ride was very smooth with all of o

Fantastic service. Arrived early and the ride was very smooth with all of our luggage. I plan to book this again next time.

2024-04-28

Great car ride and pick up

they found us, even though we were waiting in the wrong spot. Great relaxing drive to the airport with all out luggage nicely packed by the...

2024-04-26

Dira

Really nice service!

2024-04-24

very responsive and pro-active, great service

very responsive and pro-active, great service

2024-04-23

Great service, with courteous drivers and assistance.

Great service, with courteous drivers and assistance.

2024-04-23

Compliments to Airport Taxi Service

Taxi driver arrives early and ready for us at a noticeable spot at the arrival hall. He is very polite, kind, helpful, and attentive throug...

2024-04-23

Great experience!

Thank you so much. She contacted me in advance on Whatsapp and waited patiently. She drove quickly and professionally. the seats were very c...

2024-04-19

Airport Taxi

Driver was on time and very respectful. Would recommend to anyone needed airport transfers.

2024-04-15

A great service

My wife and I planned our trip to Tokyo very well. The only thing we had not considered was how we would get from the airport to our hotel....

2024-04-11

Very good service, quick and efficient.

Very good service, quick and efficient.

2024-04-07

Candace Chong

Very convenient and nice!!!!

2024-04-05

Pontual and fast, good service

Pontual and fast, good service

2024-04-05

Excellent service! They picked us up on time and helped us with the many b

Excellent service! They picked us up on time and helped us with the many bags we had. We would definitely use them again.

2024-04-05

Very good service, punctual and reliable. Had a very honest and helpful dri

Very good service, punctual and reliable. Had a very honest and helpful driver. Appreciate everything, thank you 🙏

2024-04-01

Really good company trustworthy and puntrual even though our flight was del

Really good company trustworthy and puntrual even though our flight was delay for an hour, they manage to get us a new ride immediately when...

2024-04-01

Service was excellent I will most definitely use again

Service was excellent I will most definitely use again

2024-04-01

Driver super punctual, super easy, Best service in Tokyo

Driver and Van were amazing!

2024-03-31

Good service, good for last minute airport travel

I was not able to deliver my baggage to the airport because it would not get delivered in time, so I decided to use a taxi. I scheduled late...

2024-03-24

Driver review

Our driver was wonderful. He was courteous and was very safe with his driving. He also didn’t bother us since we often just want to sleep o...

2024-03-16

Perfect!

My ride to the airport was fast and wonderful! The driver showed up early and was very patient with me and all of my luggage. I'm an English...

2024-03-12

Professional service

Easy to use taxi request service for a family of 6 plus a small child. Driver was on time and helpful. Excellent service. We would recommend...

2024-03-07

Awesome Company

Their service is exceptionally highly recommend. They were able to book me (2) HI-ACE vans within 2 days notice. They also arrived 15 minute...

2024-03-03

Airport Transfer from Narita to Toyosu

It was a great experience and driver was friendly and helpful

2024-02-28

Excellent service

I have used airport taxi services from Hasune to Narita. And they are providing excellent services. I will refer to my friends. Thank you

2024-02-28

The driver and vehicle were amazing! Thank You!

The driver and vehicle were amazing! Thank You!

2024-02-23

The driver arrived early, drove safely, and was very helpful with the lugga

The driver arrived early, drove safely, and was very helpful with the luggage.

2024-02-22

Good afternoon Thank you, the girl Gao was driving me, she is wonderful!

Good afternoon Thank you, the girl Gao was driving me, she is wonderful!

2024-02-20

Great service!!!

Will use again in Tokyo for future visit!!!!

2024-02-20

Good. On time and polite

Good. On time and polite

2024-02-19

All worked well, clean car and driver was very serviceminded.

All worked well, clean car and driver was very serviceminded.

2024-02-17

Awesome service

Thank you for your service.

2024-02-12

Amazing experience!

We had an amazing service! It was so convenient to book via LINE, response was quick and had no miscommunication. Our driver, Mr. Watanabe w...

2024-02-07

Great service, great car and driver!

Great service, great car and driver!

2024-02-02

急な対応に感謝

急なお願いにもかかわらず早急に対応していただき感謝しております。ありがとうございました。

2024-01-23

とてもよかったです！ありがとうございます。

とてもよかったです！ありがとうございます。

2024-01-12

Excellent Service

We were very pleased with the airport transportation service provided. From setting up the appointment through Line, ongoing communication...

2024-01-12

good attitude with good driving skills.

good attitude with good driving skills.

2023-12-31

Taxi driver

He's polite and patient

2023-12-27

She drives very carefully and the drive is very comfortable.

She drives very carefully and the drive is very comfortable.

2023-12-25

Great service!

Easy reservation and booking process. Fair prices. The driver, Chen, was on time, professional and kind. Would recommend this service for an...

2023-12-24

I cant understand the writing but Mr. NAKAI is very friendly and proffesion

I cant understand the writing but Mr. NAKAI is very friendly and proffesional. He is very good interacting with the clients. I commend him f...

2023-12-23

Professional, clean, helpful and friendly. Car was able to accommodate our

Professional, clean, helpful and friendly. Car was able to accommodate our needs.

2023-12-23

ellie

amazing service, very nice big car and efficient!

2023-12-23

Arean

Driver is very friendly and came early to wait for us.

2023-12-13

5 stars service

Everything was perfect! Nice and clean car. Clear communication.

2023-11-15

Outstanding service

Clean ride, professional service, on time pickup and drop off!

2023-11-08

The driver was so nice and accommodating. The overall service is also great

The driver was so nice and accommodating. The overall service is also great. I will definitely book this service again.

2023-10-31

Recommend

On time. Good service.

2023-10-30

Fares from/to Itami Airport

Osaka City Osaka Prefecture Kyoto Hyogo Shiga

Rates table

Osaka City↔Itami Airport

Fixed-rate (Expressway toll, and gasoline surcharge included)

Kita-ku

22,790

Miyakojima-ku

22,790

Fukushima-ku

22,790

Konohana-ku

22,790

Chuo-ku

22,790

Nishi-ku

22,790

Minato-ku

22,790

Taisho-ku

22,790

Tennoji-ku

22,790

Naniwa-ku

22,790

Nishiyodogawa-ku

22,790

Yodogawa-ku

22,790

Higashiyodogawa-ku

22,790

Higashinari-ku

22,790

Ikuno-ku

22,790

Asahi-ku

22,790

Joto-ku

22,790

Tsurumi-ku

22,790

Abeno-ku

22,790

Suminoe-ku

22,790

Sumiyoshi-ku

22,790

Higashi Sumiyoshi-ku

22,790

Hirano-ku

22,790

Nishinari-ku

22,790

(Currency：JPY)

※ After entering all information, the actual price will appear on the reservation form.

Rates table

Osaka Prefecture↔Itami Airport

Fixed-rate (Expressway toll, and gasoline surcharge included)

Toyonaka City

17,130

Ikeda City

17,130

Suita City

17,130

Takatsuki city

19,080

Moriguchi City

17,130

Higashi-Osaka City

17,130

Yao City

17,130

Mihara-ku, Sakai City

17,130

Naka-ku, Sakai City

17,130

Sakai-ku, Sakai city

17,130

Kita-ku, Sakai City

17,130

Nishi-ku, Sakai city

17,130

(Currency：JPY)

※ After entering all information, the actual price will appear on the reservation form.

Rates table

Kyoto↔Itami Airport

Fixed-rate (Expressway toll, and gasoline surcharge included)

Nishikyo-ku, Kyoto

24,290

Higashiyama-ku, Kyoto

32,860

Sakyo-ku, Kyoto

32,860

Yamashina-ku, Kyoto

32,860

Ukyo-ku, Kyoto

32,860

Minami-ku, Kyoto

24,290

Kita-ku, Kyoto

21,150

Fushimi-ku, Kyoto

24,290

Nakagyo-ku, Kyoto

24,290

Shimogyo-ku, Kyoto

24,290

Kamigyo-ku, Kyoto

24,290

Ayabe City

34,490

Miyazu City

46,240

Nantan City

34,490

Kyotanabe City

19,080

Kameoka City

25,180

Ine Town, Yosa County

46,240

(Currency：JPY)

※ After entering all information, the actual price will appear on the reservation form.

Rates table

Hyogo↔Itami Airport

Fixed-rate (Expressway toll, and gasoline surcharge included)

Suma-ku, Kobe City

21,840

Nagata-ku, Kobe City

21,840

Nishi-ku, Kobe City

23,450

Nada-ku, Kobe City

19,540

Higashinada-ku, Kobe City

19,540

Tarumi-ku, Kobe City

21,840

Kita-ku, Kobe City

23,450

Hyogo-ku, Kobe City

21,840

Chuo-ku, Kobe City

19,540

Yabu City

39,550

Nishinomiya City

17,130

Ashiya City

17,130

Kami Town, Mikata-gun

46,240

Asago City

34,490

Akashi City

19,200

Kawanishi City

19,080

Takarazuka City

19,080

Himeji City

30,930

Kasai City

30,930

Kakogawa City

30,930

Itami City

17,130

Sanda City

19,200

Miki City

19,200

Tatsuno City

25,180

(Currency：JPY)

※ After entering all information, the actual price will appear on the reservation form.

Rates table

Shiga↔Itami Airport

Fixed-rate (Expressway toll, and gasoline surcharge included)

Otsu City

25,180

Koga City

39,550

Maibara City

39,550

Hikone City

34,490

Omihachiman City

25,180

(Currency：JPY)

※ After entering all information, the actual price will appear on the reservation form.

Book Now

Additional Service Charge
Same-day reservation
Will be an additional charge of 2,000 yen to your existing fee.
Late night / early morning surcharge
Extra 3,500 yen for the taxi fare from 10 PM to 5:59 AM.
Meet and greet service
We provide Meet and Greet service on arrivals at airport(s) with holding the guest's name board. Our chauffeur will assist you all the way to the vehicle. You only need to pay an extra fee of 2,000 yen.
Making multiple stops on a trip
Riders are able to add multiple stops between the pick-up and drop-off locations from within the trip. 2,000 yen + for each additional stop (the fare will be varied depending on the distance).

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●For those who transfer directly from the airport to their accommodation

・Your private hire car will stop at the cab stand of each airport terminal and wait you there.

・Meeting directly at the arrival gate is available for an extra 2,000 JPY. Please let us know at the time of the booking.

・After arrival at the airport, processing time varies depending on the time of day and the airport.

International flights: 60 to 90 minutes.

Domestic flights: 30 to 60 minutes.

・The waiting time is free of charge up to 30 minutes.

We cannot be held responsible if you do not arrive on time for your reservation, or if you arrive early.

●For passengers going to the airport

・In most cases, boarding procedures begin approximately 3 hours prior to departure. During high seasons, we recommend that you book your reservations as soon as possible.

・If you are heading for the airport from any designated location, we offer 10 minutes of free waiting time service.

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How To Book

STEP1. Book Online

We will finalize your order after 18:00 (Japanese time) the day before your ride.
You can book your taxi one day before your departure date and pay directly online.
Same-day applications (up to 5 hours before your ride) are accepted online and via LINE.
Please contact us via LINE for last-minute applications within 5 hours of your specified dispatch time.

STEP2. Meet up

Driver's information will be provided at least one hour prior to the appointment time.
If you need to contact us for any reason, please contact our call center. (Open hours: 8:00-23:00 / Japanese, English, and Chinese are available).

STEP3. Arrival

Our driver will be waiting for you at the designated meeting point.
Please relax and enjoy the ride.

Vehicle introduction

Our van

TOYOTA ALPHARD

It is a 5-seater Alphard. With luxurious seats, it offers a comfortable ride and ample storage capacity for luggage. (Depending on the availability, an equivalent large vehicle may be arranged.).

Fixed Rate

Our flat rate includes all highway charges and taxes.

Multiple Language Support

Reservation assistance in English, Chinese and Japanese.

Book Anytime

Our services are available 24 hours a day.

FAQ

What to do if I might be late?

From the airport: The driver will wait up to 30 minutes from the booking time. From any designated location: the free waiting time is 10 minutes. We request that our customers cancel their journey before 6 p.m. a day before the reservation, and cancellations made within the requested time frames are free of charge.

Are there additional charges?

As a rule, all prices are included in the price. There is no need to pay for expressway tolls or parking fees.

Can you provide a car seat for children?

Children's car seat is not available with us.
*Car seats are not mandatory in Japan by Japanese Traffic Law.

May I make the last minute change to my reservation?

We cannot accept any change of destination on the day of the tour due to the instructions of the Ministry of Health, Labor and Welfare

Please tell me the available payment methods.

You can use credit cards, Google Pay, or Apple Pay. For corporations, invoice payments and corporate card payments are also possible, so please feel free to inquire from the contact button in the menu bar.

I don't have a Japanese phone number, is that a problem?

Please provide any reachable phone numbers (overseas numbers are also acceptable). You can use LINE or email us if you need further assist. (Drivers may not be reachable while they are driving. Please contact Customer Support instead if you need any assistance.)

How far in advance should I book my reservation?

We also accept same-day (Last minute) reservations. For same-day reservations, please understand that you may have to wait a little longer depending on the condition of traffic and the availability of cars.

Can we bring a wheelchair into the car?

You can fold the wheelchair and load the car. (Electric wheelchair is not applicable on our car.)

Can I ride with my pet?

You can enjoy a ride with your pets as long as they are in a kennel or a carrier, and pose no threat to our drivers. The best part is that there'll be no additional fees.

Do you track my flight to adjust the pick-up time?

Unfortunately, we do not track your flight to adjust your pick-up time.
Book Now Customer Support (8:00-23:00) 03-6240-3591 English/日本語/한국어/中文
Inquiry via LINE

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